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With a relentless focus on consumers' happiness, Banggood invests in building relationships across its platforms by providing a convenient shopping experience and considerate service.
Product Quality Assurance Policy
For the following product categories, Banggood will provide quality assurance service if there are any quality problems or non-human problems. Warranty time starts from the time the goods are received. Please note that no late applications will be accepted.
Quality Assurance Solution Reference:
1. Refund: Partial Refund / Full Refund / Return & Refund.
2. Return shipping: Partial products resend/new replacement.
3. Repair or exchange.
Note: The warranty periods for BlitzWolf & BlitzHome with battery and without battery are 12 months and 18 months, respectively. Warranty solutions are shown in the following table.